New PDF release: Apple Training Series Desktop and Portable Systems

By Peachpit Press

This authoritative, Apple-Certified education direction is designed either for execs who aid Apple desktops in addition to Mac lovers who are looking to improve, carrier, or troubleshoot their favourite machines. absolutely revised, this moment version covers Apple's new types, together with the preferred Mac mini and the iMac G5. Keyed to the training targets of the Apple machine provider and Apple moveable provider certification assessments, this is often the spouse curriculum utilized in AppleCare Technician education classes around the globe. The ebook begins out with easy desktop concept and underlying applied sciences, then strikes directly to conceal every little thing from networking and necessities to screens and inner drives-plus the nitty-gritty steps and diagrams for upgrading and troubleshooting six pattern laptop types. o specific take-apart and improve tactics for the Mac mini, eMac, iMac G5, PowerMac G5, iBook G4, and PowerBook G4. o CD-ROM comprises six entire provider manuals, plus utilities and diagnostic instruments o Diagrams and step by step directions assist you grasp suggestions quick o Lesson targets and time estimates assist you plan a while o bankruptcy overview exams summarize what you have got realized The Apple education sequence is either a self-paced studying software and the better half curriculum for the AppleCare Technician education and Apple client education courses. Upon finishing the direction fabric during this publication, you could turn into an Apple qualified Technician by way of passing the Apple machine carrier and Apple transportable carrier checks. you could paintings via this booklet as a self-paced path, sign up for the net AppleCare Technician education software, or attend a category at an Apple approved education middle. to benefit extra, visit www.apple.com/training.

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Sample text

That gives the user a diagnostic tool that tests only the computer hardware and that works even when the operating system is not functional. As a result, it doesn't matter if the computer you want to test is running Mac OS 9 or Mac OS X. Using Apple Hardware Test To use AHT, you must boot from the AHT CD using the same procedure used for starting up from any CD. That is, insert the AHT CD into the optical drive on the system that you need to check, choose Restart from the Apple menu (Mac OS X) or from the Special menu (Mac OS 9), then press the C key until the Mac displays a small "loading" icon.

Eliminate Third-Party Products Third-party product incompatibilities can be the source of the issue. Before starting to isolate the suspected issue with Apple equipment or software, eliminate third-party products from the system. To the extent that you are able, make the system "all Apple" by: • Disabling third-party software extensions in the System Folder if the computer has Mac OS 9 (choose the Mac OS Base set in the Extensions Manager control panel) • Disconnecting third-party SCSI, USB, or FireWire peripherals • Disconnecting third-party keyboards, mice, and other input devices • Removing third-party PCI, AGP, or NuBus interface cards • Removing third-party RAM (if possible) • Disconnecting any other third-party hardware If the issue does not occur with your "all Apple" system, the issue is most likely with the third-party products you removed.

These quick fixes take only a moment, involve very little risk of harm to the system, and involve no expense. If the issue is not solved after you try these quick fixes, you can confidently move to the more time-consuming task of logically and methodically isolating the issue. Here are some more examples of quick fixes: • Disconnect and reconnect power cables, printer cables, monitor cables, and so forth. ) • Rebuild the desktop by holding down Command-Option as the Finder loads in preMac OS X.

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